Our bouncy castles are inflated using electric fan blowers. They are simply plugged in to a suitable socket in your house or out building; we supply long extension cables with all castles so you don’t need a socket nearby. To deflate the castle, simply unplug the fan and it will slowly collapse (make sure nobody is using the castle at the time!).
If the weather is bad/raining then call us and we’ll decide what to do or we may call you to say whether we will deliver or not.
The dimensions of our castles are shown on the main page; please also allow an additional 5 feet both back and front and at least 2 feet at the sides.
The castles are wheeled in to position using a cart, so we will need a standard size path to get the castle in to your garden or venue. If you have a lot of steps or a tight entrance way, please let us know so that we can assess the access.
Yes the bouncy castles can go indoors but you must check the height of the ceiling before booking. The ceiling must be higher than the height of the castle booked.
We carry public liability cover, however as per our terms and conditions we cannot be held liable for any injuries caused whilst the castle is in your care. You are the sole person responsible for the castle and its use and therefore should anything happen, you are liable to a claim as the hirer. Our Public Liability covers US against set up faults or faulty equipment etc.
As much notice as possible. During busy times we book up well in advance so let us know as soon as you have a date in mind, we will do our best to accommodate you.
In most cases we don’t charge a cancellation charge, so long as you give us notice the night before 6pm, so that we can hire the castle out to somebody else. If you give us no or very little notice (other than for very bad weather) then you may be liable to a £25 charge.
The delivery person will completely set up the castle, give you a demonstration on how to use it safely and then leave it in your control. When we turn up to collect the castle, we will also dismantle it.
Each castle has different limits. Please note children’s castles should never be used by heavier adults, remember the hirer is responsible for any damage.
We actually prefer to put the bouncy castle on a lawn area. For safety reasons we must hammer in 6 securing pegs to hold the castle down during use. The castle will have a ground sheet placed under it so the grass will not come to any harm. The holes left over from the securing pegs will disappear after a few days.
We prefer not to for safety reasons. If you have no alternative surface then please tell us this during booking so that we can arrange for sand bags to be in the vehicle when we deliver the castle. There may be an additional charge for this service.
We usually deliver the castles first thing in the morning and then collect them later on that day. If you want it for more than one day please mention this when you book, this will of course be reflected in the price.
Yes you are, but you must bear in mind that you are in charge and must make sure that people who use the castle are safe, don’t overload the castle to try to make extra money. As the hirer you are liable for any damages.
Generally speaking, between 6 and 12 kids at one time. This really depends on the size of the children and the castle.
All of our Castles come with shower covers and all our extension leads are fully shower proof so showers won’t stop play!
If you have any other questions that we have not covered please contact us on 07867 923434 and we will be happy to help.